Administrative Assistant

Part-time administrative assistant to perform a wide range of clerical duties in the Borough office. Duties include data entry, customer service, scanning,
imaging, attaching, filing, answering phones and processing mail and voice mail. Part-time position with potential to turn into permanent full time.

Classification: Part-time

Compensation: $18.50/hour for up to 28 hours/week. No benefits.

Supervision: This position is under the general guidance and direction of the Borough Manager and Council.

Description of Work:

• Provide administrative assistance to the Borough Manager, ensuring smooth daily operations.
• Act as the front office contact for residents seeking information about Borough services, offering assistance or appropriate referrals.
• Welcome and professionally greet residents visiting the office, delivering relevant information and support.
• Promptly respond to phone calls, website inquiries, emails, postal mail, and other forms of correspondence.
• Process requests and issue various permits and certificates, including trash lien certificates, yard sale permits, alarm permits, and expired on-lot septic notices.
• Monitor development escrow accounts, issuing notices to replenish funds when balances fall below required levels.
• Utilize computer applications efficiently, including Microsoft Word, Excel, PowerPoint, Canva, Office 365, and Zoom.
• Organize and maintain a calendar of appointments, meetings, and other Borough events.
• Maintain organized files and databases, and compile data to generate simple reports.
• Assist the Zoning Department with enforcement and compliance tasks.
• Prepare documents, meeting materials, and correspondence for all Borough meetings.
• Update and make routine changes to website content to ensure information is current and accurate.
• Record, prepare, and distribute meeting minutes for various Borough meetings.
• Compose and edit written communications to ensure clarity and professionalism.
• Manage inventory, order and purchase office supplies, arrange equipment maintenance, and process work orders for facilities repairs and needs.
• Perform related tasks and responsibilities as assigned to support Borough operations.

Essential Functions:

• Read, write, and speak clearly.
• Communicate effectively by oral, written, and electronic means.
• Use standard office equipment such as a laptop computer, telephone, printer/scanner/copier, letter opener, stapler, laminator.
• Maneuver safely around objects such as tables, chairs, boxes.
• Speak with residents who express concerns over local issues such as pot holes, short-term rentals, and other issues. When situation escalates be able to defer resident to department head or Borough Manager.
• Sit, stand, walk, bend, kneel, stoop, reach, crawl, twist, and climb; lift and carry up to 35 pounds.

Required Experience, Training & Eligibility Qualifications:

• Preference will be given to residents of Monroe County.

Minimum Experience and Training Requirements:

• One year of office work and demonstration of professional office etiquette; some training will be provided.
• Must have a valid driver’s license with a good driving record.
• Must be able to work inside sitting down for long periods of time.
• Must have at least an Associate’s Degree.
• Must be able to problem solve and take initiative.
• Must be able to perform essential job functions.
• Must have reliable transportation in order to commute to work on time.

Mount Pocono Borough is an equal employment opportunity employer and is committed to a diverse workforce. The Borough values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the residents of Pennsylvania.  The Borough does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.